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steps to troubleshoot and get past common problems with Audition

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When you encounter a problem with Audition, the following steps are often useful for getting past the problem and/or determining the cause of the problem:

 

 

1.  Hold down SHIFT while you launch Audition

     This overrides the preference files and launches Audition using the default settings.

 

2.  Manually rename or delete the preferences folder

     Step 1 only overrides certain preference files, while others such as Workspace preference files, may be the cause of the problem.  Depending on your OS, locate the "5.0" folder in the location below and rename it or delete it.

     Windows XP: C:\Document and Settings\<username>\Application Data\Adobe\Audition\5.0\

     Windows Vista/7: C:\Users\<username>\AppData\Roaming\Adobe\Audition\5.0\ *

     Mac OS X: ~\Library\Preferences\Adobe\Audition\5.0\ **

          * "AppData" may be a hidden folder.  You can type it into the location bar, or enable "Show Hidden Files" in Windows.

          ** This is your user-level Library folder, not the system-level tree.


3. Check your Audition Log.txt file

     To enable a log file with CS 5.5, you must create an empty file in your preferences folder called "Audition Log.txt" using notepad, text edit, or any other editor.  After you create this file, launch Audition and if it fails, open and/or share the log file for more specific information about what's happening.

 

4. Check the Operating System console or error log

     Both OS X and Windows can track application errors, and if the problem is occurring outside of the application code - a driver conflict, for example - then the OS error report may be more informative than what we can get from the application.

     OS X: launch /Applications/Utilities/Console.app   Clear the view, then launch Audition and note any error messages that appear.

     Windows: launch Control Panel > Administrative Tools > Event Viewer > Windows Logs > Application then launch Audition and note any error messages that appear.

 

5. Re-install Audition

     If at this point, nothing has resolved the issue or the error logs are inconclusive, it's a good time to uninstall Audition, reboot, and reinstall Audition.

 

6. Obtain the full crash dump and send it to the Adobe team

     So you've walked through all the above steps, you've disconnected any external hardware interfaces to rule out any device or driver conflicts, and you've exhausted the basic troubleshooting steps.  Visit http://forums.adobe.com/thread/900619 and follow the steps for your OS that Charles has documented to best obtain a full crash memory dump for Audition, and send that to audbugs@adobe.com with a description of the problem and the steps you've taken, and we'll take a look. 


Making a stereo track out of 2 mono tracks in Audition for Mac

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I have been using Audition 3 on Windows and am currently migrating to Mac platform. I was able to make a stereo track out of 2 mono ones on Windows but cannot find the same feature in this release i.e the procedure (see below) cannot be followed because in the Mac Mix Paste window there is no 'Overlap' to be selected or unlock button for L/R channels, as well as no volume adjustment.(see below)

Screen shot 2011-03-10 at 09.07.27.png

Screen shot 2011-03-10 at 09.16.01.png

 

 

Can you tell me if this is a feature that has been deliberately overlooked, but may be in the final version - is there a way of doing this operation that I have missed. Maybe someone knows the answer to these questions. It was a very useful feature in Audition which Soundbooth does not have.

thanks

James

Audition CS6 Mac Won't Play Audio Interface Preference Issue

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Hi Im having some problems with Audition CS6 mac. I have the full master collection and only encounter this issue with Audition.

 

On my Macbook pro

I use my internal speakers/audio or a vrm box audio interface, occasionally Ill use a fasttrack pro to record. My problem occurs after I use the audio interface. When I next open Audition set up for the built in speakers/audio and hit play, it says playing but nothing plays. 

 

 

 

When I open Audition after using a external interface going back to my built in macbook audio I get a pop warning that:

 

"Your systems audio hardware settings have changed. Would you like to go review Audition's audio hardware preferences?"

 

1.jpg

I click yes,  go to that everything is set for internal mac audio,

 

2.jpg

 

 

 

hit play, says playing bottom left, then  just sits there.

 

3.jpg

 

I noticed today when it did this, that it if I go into the Audio Channel Mapping Preference, it shows what ever audio interface I used last on the output/not working on it. I am unable to change theses settings.

 

4.jpg

 

I reboot after changing audio interfaces, etc.

 

I can delete my Audition preference files in my user folder and it functions again, but that also entails rescanning all plugins which takes some time.

List your functioning/not working VST plugins in AA3 (freeware/payware)

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I´m planning buying AA3 but I´ve heard it doesnt handle vst plugins very well. I would really like to hear your experience with various vst plugins, not only payware.

Maybe this list could be useful to others as well.

/Johnny

Raw PCM or Unsupported Format

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I am trying to import some .mp3 songs into Audition.

When I use the shortcut import button, nothing happens.

When I'm in multitrack view, I use

- Insert>Audio.

- I highlight the track I want to import

- In the "Show File Information" box it says "Raw PCM or Unsupported Format".

- I click open

- A box comes up saying

 

 

Could not open file:

blah blah blah.mp3

 

The selected file does not appear to be a supported file type.

 

To attempt to open this file and interpret it as audio data, select PCMRaw Data as the File Type, enter an asterik (*) in the File Name field and click Open to display all files.

 

 

Any ideas about how to fix this so I can import these .mp3 files into Audition?

Cubase VST Instruments

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This is not exactly a Audition question but, It was through the original Cool Edit forum that I picked up a Hammond B3 VST instrument plug-in for use with Cubase, and I just installed it last weekend. It works but I am getting some popping and crackling with the sound. I'm using a notebook computer, 640mb ram, with built-in soundcard. Do I need a better computer to make VST instruments work?

Voice lesson assist, Removing Vocals from an audio track

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How can I remove vocals from audio song recordings with Audition 5.5 on a Macintosh 10.6.8 to create playback versions of

songs for practicing voice students ? These will be Karaoke like tracks ( non-commercial use )

Audition 2 & 3 presets gone missing? How to re-establish them.

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It's a good scheme to back up your Audition 2.0 (or 3.0) workspaces and  preferences from time to time even if things are running well. To do so  is quite simple.

 

1. Close Audition

 

2. Go to C:\Documents and settings\{yourusername}\Application Data\Adobe\Audition

 

3.  You should see a folder named 2.0 (or 3.0) - make a copy of the whole folder  and its contents and call it "My last 2.0" [or 3.0, or whatever] using normal  Windows procedures.

 

If you then want to reset your preferences to  the "factory install" state, delete the original "2.0" or "3.0" folder. When you  restart Audition, it will be re-created automatically, and in its default  state. But doing so will erase your own preferences and workspaces, so  do not do that unless you have a backup first - or even two.

 

In  the future, if you've had a problem you may need selectively to restore  (copy) the files or folders from "My last 2.0 (or 3.0)" into "2.0 (or 3.0)", as they  contain important setups and customisations which you'll probably want  to have back. Here's a list of some of them:-

 

DefaultWorkspaces  [folder] - contains the "factory" workspaces. Audition expects to find  the contents there under the original names, but if you want you can  replace them with defaults of your own devising, using the same names -  but under normal circumstances, leave them alone.

 

OriginalUserWorkspaces  [folder] - these are in essence backups of the workspaces you have  saved yourself. If (using the program's relevant option) you restore a  workspace after having amended it, Audition will use the the version of  the workspace in this folder.

 

UserWorkspaces [folder] - these are  the current versions of workspaces you have created yourself. If you  restore a workspace after having amended it, Audition will replace the  amended workspace in this folder with the original one from the  OriginalUserWorkspaces folder.

 

AudCust.ini

 

- Favourites definitions

 

AUDITION.INI

 

- Edit view mastering rack definitions

 

- "Extract from CD" definitions

 

AudMP3.ini

 

- Definitions of mp3 encoding settings

 

audition_settings.xml

 

- general settings and preferences - this contains a lot of handy stuff

 

effect_settings.xml

 

- effect settings


steps to troubleshoot and get past common problems with Audition

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When you encounter a problem with Audition, the following steps are often useful for getting past the problem and/or determining the cause of the problem:

 

 

1.  Hold down SHIFT while you launch Audition

     This overrides the preference files and launches Audition using the default settings.

 

2.  Manually rename or delete the preferences folder

     Step 1 only overrides certain preference files, while others such as Workspace preference files, may be the cause of the problem.  Depending on your OS, locate the "5.0" folder in the location below and rename it or delete it.

     Windows XP: C:\Document and Settings\<username>\Application Data\Adobe\Audition\5.0\

     Windows Vista/7: C:\Users\<username>\AppData\Roaming\Adobe\Audition\5.0\ *

     Mac OS X: ~\Library\Preferences\Adobe\Audition\5.0\ **

          * "AppData" may be a hidden folder.  You can type it into the location bar, or enable "Show Hidden Files" in Windows.

          ** This is your user-level Library folder, not the system-level tree.


3. Check your Audition Log.txt file

     To enable a log file with CS 5.5, you must create an empty file in your preferences folder called "Audition Log.txt" using notepad, text edit, or any other editor.  After you create this file, launch Audition and if it fails, open and/or share the log file for more specific information about what's happening.

 

4. Check the Operating System console or error log

     Both OS X and Windows can track application errors, and if the problem is occurring outside of the application code - a driver conflict, for example - then the OS error report may be more informative than what we can get from the application.

     OS X: launch /Applications/Utilities/Console.app   Clear the view, then launch Audition and note any error messages that appear.

     Windows: launch Control Panel > Administrative Tools > Event Viewer > Windows Logs > Application then launch Audition and note any error messages that appear.

 

5. Re-install Audition

     If at this point, nothing has resolved the issue or the error logs are inconclusive, it's a good time to uninstall Audition, reboot, and reinstall Audition.

 

6. Obtain the full crash dump and send it to the Adobe team

     So you've walked through all the above steps, you've disconnected any external hardware interfaces to rule out any device or driver conflicts, and you've exhausted the basic troubleshooting steps.  Visit http://forums.adobe.com/thread/900619 and follow the steps for your OS that Charles has documented to best obtain a full crash memory dump for Audition, and send that to audbugs@adobe.com with a description of the problem and the steps you've taken, and we'll take a look. 

Audition 5.5 - MP3 default settings are 32kbps. How do I change this?

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Hello...

 

On Mac OSX 10.7 in Audtion 5.5, I export files as MP3 all the time.  One time, about 4 months ago, I exported a track at 32kbps to upload a large file to the web.  Now, every time I export an MP3, it's default is set to 32kbps.  I have to change it back every time to 128.  Can anyone tell me how to change the default export settings back to Last Used... or at least to a specified setting?

 

Thanks...

 

Brian

How to elimate "Lip Smacking/ Mouth Noises"

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Hi,

I,am a video editor/producer and am now producing a series of audio books. I purchased "Adobe Audition" and am impressed with the program.

As I,am a video editor, sound is "New" to me some so help here would be apricated.

I,am recording with an older actor his voice sometimes produces "Smacking" or "Gulping" Swollowing noises. I assume he has moist mouth or something like that.

Never the less he has a great voice and I want to use him but need to get rid of the noises. Any help out there.

 

Regards

Matt

CCITT u-Law encoder settings

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Hi - Please forgive my ignorance I have a lot to learn about audio recording but I have searched these forums and the web extensively as well as trial and error and I'm stumped.

 

I've just got a copy of Adobe Audition and have been asked to create audio prompts for a unity Connection (CISCO) phone system.

The parameters I've been given are as follows:

 

Bit rate: 64kbps

Audio sample size: 8 bit

Channels: 1 (mono)

Audio sample rate: 8khz

Audio format: CCITT U-law

 

I think I have found where to adjust all of the parameters above except the audio format.

I found information proclaiming that these audio prompts can be created with Audition (even recomended) but no actual step by step instructions.
I also found some free conversion tools. I tried recording it with Audition and converting. The quality is severely worse off after conversion. I guess this is to be expected with 8 bit but I would like to have the best quality possible.

 

I got a decent sounding 8-bit recording in Audition but in the properties of the resulting .wav file for the file details it states encoder settings: PCM8bit-1.png:

Whereas the one I convert with the free converter shows Encoder Settings: CCITT u-Law

8bit-2.png

 

SO my question is... How can I get the ecoder settings to read CCITT u-Law when saving/exporting directly from Audition?

And any tips for maximizing the quality of the recording are appreciated. You can see the settings I chose above.

 

Many thanks for any guidance you can provide.

Best,

Aimee

Opinions on the new Adobe Audition

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Please do not mistake this thread for a dupe of the other thread of a similar topic, I'd like to give a more in depth opinion of the new version of Audition compared to its predecessor.

 

 

For the past five years I have spent many hours of most days experimenting with audio, specifically audio restoration. I tried countless other applications before discovering Audition and none could offer what I was looking for. When I did discover Audition (version 3), about 3 years ago, it is one of the very few pieces of software I have since installed on every computer I use. It was extremely easy to use whilst having an incredible array of functions. The help manual was extremely comprehensive, giving detailed instructions and explanation of every single option in Audition, this alone I thought deserves praise. The program constantly delighted me; it seemed tailored to the needs of someone who would be using it to its full potential. I was constantly discovering new levels of potential that Audition offered and it has been the invaluable in allowing me to provide much needed audio restoration for vinyl rips of tunes that would otherwise become lost forever. With all that Audition v3 offered I could master even the worst, hiss-filled, click-ridden, muffled vinyl rips to recordings that would sound perfectly acceptable to be released on professional CDs.

 

I could not fault Audition v3, but I could, however, think of improvements, albeit very few. For years I eagerly awaited a new version and now it has arrived, I have to admit I am a quite disappointed.

 

The improvements that I had hoped would have been applied, have not. Instead, it seems to be a basic edition of version 3 except with a makeover. It does indeed work slightly faster, for example, instead of taking 6-7 seconds to load a track in version 3, it only seems to take 3-4 in version 4. Unfortunately this is about the only thing I can praise it for. The layout is unnecessarily complicated. I always valued audition for its extremely ergonomic layout, making it an extremely unconfusing application to work with. The new layout is clustered and unnecessary. I appreciate that I can alter the layout to what I would like, but it's unnecessary hassle to have to make it usable - I have never had to alter the layout of version 3 from its default. The available effects of the new version are the same as the old version, this alone was a little disheartening as I was anticipating numerous new abilities, but I can't really think of what else could be added, so I overlooked this. I can't, however, overlook that the processes are far more basic than what they were in version 3 and do not offer the ability to alter them to my exact needs, the declick effect being a prime example. Version 3's declick process had a vast array of settings allowing me to amend them to my exact requirements, the new version simply has 2 sliders, not even a "fix single click" option. I also feel that the help file is marginally more difficult to navigate than in the previous version.

 

I have to say that I agree with what was said in the previous thread, this new version simply appears to be a rehash of Soundbooth, which I have always perceived (as do many other people I have spoken to) to be a layman's version of Audition v3.


In conclusion, I regret to say that I'm sticking to v3. The new version only offers slightly faster processing, but at the cost of most of its functioning.

 

 

 


What's going on? Surely this is the reverse of how updates work?

Audition 4.0 Announced

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Except the official name is Audition CS5.5.

 

...which gives you a good idea of the direction it's going.  Audiition CS5.5 is being marketed specifically as an audio post production for video tool--the announcement makes no mention at all of its abilities as a stand-along audio production or editing tool.

 

Read the details here:  http://www.adobe.com/products/audition.html

 

Beyond that, follow the link to the FAQ for some details of the rationale for the new product and a list of new features.

 

There's also a page to register for them to tell you when a download trial is available.  I guess that's all we can do:  download and try it to see if the "new direction" still gives us a worthwhile audio tool...or start the painful decision process about what to buy instead.

 

Bob

How to make Auto-tune with CS6? And how to lower the pitch of the beat?

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I'm currently trying to record my first song with CS6. I used Cool edit before and people have told me that AA's way better.

However I have many questoins regarding recording effects. Here are my questions.

 

1. How to use Auto-tune in CS6?

 

2. How to lower the pitch of one instrumental without changing much of its quality?  I'd like to lower the pitch, record my voice, then increase the pitch of my voice to where the instrumental was originally. (I am trying to remix a song with Chris Brown on the hook so it is killing me)

 

3. What is the normal procedure of improving the vocal effects after recording? Like some kind of effect that makes your voice sound professional. (I usually make rap songs and sing sometimes, so what are the effects we should use?)

 

Pardon me if my questions are too simple. English is not my 1st language and I don't really understand all the terminologies in CS6.

 

Thanks guys.


ASIO Sound Card Driver

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I'm currently testing out the Audition 3.0 trial version and getting ready to purchase. However, there is an issue I'd like to clear up before moving on.

When I record in multitrack view, I get the following prompt: "You currently have a DirectSound card driver selected (Audition Windows Sound). For best results when recording, select an ASIO sound card driver. To change your sound card driver selection, choose Edit> Audio Hardware Setup."

I went to the the Audio Hardware setup, and I don't have any options other than the Audition 3.0 Windows sound.

After I exit out of the prompt above, I actually record fine without making any changes. I'm using the Samson CO1U, which by the way is a great USB studio quality MIC. For a sound card, I have the PCI Soundblaster X-FI Extreme Audio, which has ASIO drivers.

Another issue real quick is that despite 3 gigs of ram and a dual core processor, I freeze up for a while after attempting to leave the Audio Hardware Setup. It's the only times I ever freeze up on this computer, but do it every time trying to leave there.

Thanks for the help in advance.

newly downloaded Audition won't open

Making a stereo track out of 2 mono tracks in Audition for Mac

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I have been using Audition 3 on Windows and am currently migrating to Mac platform. I was able to make a stereo track out of 2 mono ones on Windows but cannot find the same feature in this release i.e the procedure (see below) cannot be followed because in the Mac Mix Paste window there is no 'Overlap' to be selected or unlock button for L/R channels, as well as no volume adjustment.(see below)

Screen shot 2011-03-10 at 09.07.27.png

Screen shot 2011-03-10 at 09.16.01.png

 

 

Can you tell me if this is a feature that has been deliberately overlooked, but may be in the final version - is there a way of doing this operation that I have missed. Maybe someone knows the answer to these questions. It was a very useful feature in Audition which Soundbooth does not have.

thanks

James

Audition won't play!

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I think its related to upgrading to Mountain Lion on mac, but very recently at least, Audition now refuses to play.

It launches ok, loads a file ok, but when I hit space bar or play button, it looks like it should be playing, but its just stopped. Has anyone else had this behavior?

 

I really need Audition so its very annoying!

 

Mark

Presonus Faderport with Audition?

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Long time Logic user, but for radio production there are some very appealing features in Audition CS6. However, I can't seem to get my Faderport to work. It is recognized as a Mackie device under control surface preferences, yet it fails to operate. Asian sub-continent "tech support" was less than clueless, so I though I though I would check via this medium. Thanks in advance!

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