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How can I remove high-pitched distortion from voice-over?

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Hi folks,

 

I'm completely new to fixing audio. I am making a short film, and for a voice-over, I recently had to do an interview over the phone (the subject lives in a very remote location). Actually, I used GoToMeeting, we called into the conference call feature from our phones, and I recorded the meeting into a wmv file. Then I re-encoded it using Expression Encoder so I could pull it into Adobe Audition.

 

I am attaching a short phrase (extracted as a .wav file) from the interview in the hope that someone can tell me how to improve the quality of the sound. I have Adobe Premiere Pro and Adobe Audition, both CS6 and CC versions.

 

Short voice recording - Creative COW

 

1. Can anyone tell me, please, how to get rid of the high-pitched "ringing" kind of distortion that we hear on each of her loudest syllables? Also, does this particular type of distortion have a name? I kept finding articles on fixing sound, but wasn't sure what I'm dealing with here, so I wasn't sure which techniques were likely to work. Tried a bunch, and the overall sound got better, but so far nothing has fixed that high-pitched distortion.

 

2. After getting rid of that ringing distortion, what are your recommendations for making the voice recording sound as rich, smooth and full as possible? In real life, this woman has a BEAUTIFUL, rich voice. But the recording sounds like a flat telephone call (because it is).

 

Thanks in advance,

 

Mary



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