Dear Adobe,
I think a lot of people in this forum are pretty loyal to Audition, and rightly so. It's a great application with quite excellent audio production capabilities. It's a great workhorse, with a lot of functionality for both mixing and mastering.
Having said that, I think we also all know where Audition comes up short; and boy does it ever. Namely, of course, is the extremely weak MIDI functionality. There are some other big ticket items as well (just read the FEATURE REQUEST forum for the big ones), and most of these weaknesses aren't new discoveries; AA3 launched 2 years ago, and it seemed like from day one, people were clamouring for more/different/better features.
Let me reiturate something: The most recent major release of Adobe Audition (AA3) was TWO YEARS AGO (no, I'm not counting the 3.0.1 patch).
I understand that these things take time and the people writing the software are spread thin between AA and SoundBooth, yada yada yada. But I've also heard that Adobe won't put a ton of focus into AA because it's not a big money-maker.
Fair enough. Adobe is a business and basic, non-risky capitalism dictates that you focus energy on proven winners (I'm looking at you, Photoshop).
But capitalism swings both ways, Adobe. We Audition users are loyal, but we also have work to do, and your product is starting to not be able to pull its weight anymore. I know that I would LOVE to stick with Audition forever, but what incentive do I have? Why should I keep using a 2-year-old piece of software when newer and better software is coming out all the time for nearly the same price (for $50 more than AA3, I could get the more proven and the more consistently-updated SONAR 8).
I'm sorry to break this to you, Adobe, but if you (like the rest of us) want Audition for succeed, you need to update it immediately. You need to at least dramatically improve the MIDI functionality. If an update in the very near future is not an option, then at least tell us what's ahead. It's no secret that Audition isn't a huge-selling product, but that should let you know that your customer-base is communal enough to warrant a more personalized communication. Give us a heads up if you're planning on an update/upgrade in a week/month/year. Let us know if you're not planning on doing anything with Audition for a while. Do you know how many threads I've read that show Audition customers who aren't even sure if you've discontinued Audition or not?
I'm sorry to say that if action isn't taken soon, I personally am going to try to figure out how to transfer all my Audition sessions into Cubase or Sonar or Pro Tools or Logic, because those are all more viable and workable options for me.
I've been a loyal customer since the days of Cool Edit. But something has to change, or else I'm heading for greener pastures.
