I am using one of the Adobe MAX Surface Pro 3s to do some audio editing with Audition CC 2014.1. I just started using it yesterday with a brand new installation of the software. I was able to record the audio with no problems on the same device using the same software with a Shure USB adapter and a Shure mic. The audio recorded better than it did on my MacBook Pro Retina with the same audio equipment, by the way. MacBook has been tossed into the toilet. Anyway, while editing, my Audition crashes every few minutes or so. It has gotten VERY annoying. I have uninstalled and reinstalled. Rebooted several times, etc. I thought it might be using the bar at the top for zooming, so I stopped using that and when to only keystrokes. Still crashed. I thought it might be using the spacebar to start and stop the timeline, so I stopped using that. Still crashed. I stopped using the track pad mouse on the provided keyboard, and that has seemed to help significantly. Not a clue at this point. Any assistance would be greatly appreciated.
I checked the Event Viewer and this is what I found:
Faulting application name: Adobe Audition CC.exe, version: 7.1.0.119, time stamp: 0x5421531b
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000005
Fault offset: 0x000000000003c71f
Faulting process id: 0x12cc
Faulting application start time: 0x01cff6199eedec4d
Faulting application path: C:\Program Files\Adobe\Adobe Audition CC 2014\Adobe Audition CC.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR110.dll
Report Id: 0cc40b17-620d-11e4-8260-6002923cf737
Faulting package full name:
Faulting package-relative application ID:
The Information line reads:
Fault bucket 85964686690, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Audition CC.exe
P2: 7.1.0.119
P3: 5421531b
P4: MSVCR110.dll
P5: 11.0.51106.1
P6: 5098826e
P7: c0000005
P8: 000000000003c71f
P9:
P10:
Attached files:
C:\Users\lkclark\AppData\Local\Temp\WER20B5.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\lkclark\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Audition C_2dcb8af20b4768646d2b66fe6b2cb7dc81a5e52_680d762b_060434f9
Analysis symbol:
Rechecking for solution: 0
Report Id: d3e32d68-620c-11e4-8260-6002923cf737
Report Status: 0
Hashed bucket: ce0af61ca0533c83bc868f2aaefd0acf
Message was edited by: Lorinda Clark